Our customer engagement platform matches proactive, connected customers with a brand you specify, over the entire duration of their relationship. To prevent erosion of their loyalty, it introduces new concepts, such as gamification and other tactics, to help you nurture that bond strategically.
How can our platform help you successfully plan and execute your Customer Engagement Strategy?
Our platform offers you Omni-channel presence, and our Customer Onboarding Module is especially designed for smooth and effortless onboarding and managing customer accounts.
Know Your Customer
Collect, analyze and access data about your customers' needs, wishes and behavior, through our business analytics & reporting modules.
Personalize Your Offer
Product, content and campaign management modules let you present, manage and create personalized offers, based on deep insights about your customers.
Reward Your Customers
Our flexible, customizable loyalty module can help you tailor your customer loyalty & reward programs to best fit your business strategy.
Communicate With Your Customer
Use our customer feedback, messaging and notification capabilities to quickly respond to customers' wishes or inquiries, offer additional services and prevent any negative experiences.
Advantages of Comtrade’sCustomer Engagement Platform
We use Microservices and DevOps modalities to provide the most flexible solution for different needs of our clients.
We designed our platform so it can be deployed in Cloud, OnPrem or in a Hybrid environment.
By using a customer-first approach, we were able to provide exceptional user experience, both on mobile devices and on regular computers.
Our solution can be integrated and connected with any kind of third-party of custom-made software, by using our APIs.
Are you interested in learning more about our comprehensive and advanced Customer Engagement Platform? Contact us via form below, and we’ll be happy to help you.